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Information for Organisations
Information for Organisations
Learn about how to signup for RefNow and use it for collecting references for your organisation
43 articles in this collection
Written by
James
Greenhouse integration
Written by
James
Updated over a week ago
Add Referees on behalf of a Candidate
Written by
James
Updated over a week ago
How to deactivate / delete my account
Written by
James
Updated over a week ago
Can I change the dates of the reminders
How to edit the dates of how often reminders are being sent out
Written by
James
Updated over a week ago
Your Account is not enabled
What do to if you receive the message "Your account is not enabled" when trying to log in.
Written by
James
Updated over a week ago
Duplicate Domain
The domain has already been claimed
Written by
James
Updated over a week ago
You cannot use email addresses from @hotmail or @gmail etc. Please use your work email.
Why personal email addresses are rejected and only work emails are accepted.
Written by
James
Updated over a week ago
What is reporting?
Written by
James
Updated over a week ago
What is the timeline delivery log
Written by
James
Updated over a week ago
I received a message saying that an account already exists with this email address, what do I do?
Written by
James
Updated over a week ago
Adding a question in a different language
Written by
James
Updated over a week ago
What is Talent Pool?
Written by
James
Updated over a week ago
How often are automatic reminder emails sent
Written by
James
Updated over a week ago
Your Account has been suspended
Reasons why you may see the message "Your account has been suspended"
Written by
James
Updated over a week ago
Free credits for charities
Written by
James
Updated over a week ago
Can we customise our emails?
Written by
James
Updated over a week ago
Adding a Personal or Professional question in the same question profile
Written by
James
Updated over a week ago
Enable a User
Written by
James
Updated over a week ago
What is Refnow Inbound?
Written by
James
Updated over a week ago
Disable a user
How to disable a user from your account
Written by
James
Updated over a week ago
How to send a reminder to a candidate or referee
Written by
James
Updated over a week ago
Edit your account
How to edit the name of your Refnow Organisation
Written by
James
Updated over a week ago
How to download an individual reference as a pdf from your Refnow account
Written by
James
Updated over a week ago
Edit User
How to edit a Users account details i.e. Email, name, team and permissions.
Written by
James
Updated over a week ago
How to change or reset your password
How to reset your password or change it if you are not able to remember it
Written by
James
Updated over a week ago
I can't log in with my email address
How to know if your email address is associated with an active Refnow account
Written by
James
Updated over a week ago
How do I integrate with my system (integrations)
Written by
James
Updated over a week ago
Add a new user
How to add a new user on your Refnow Account
Written by
James
Updated over a week ago
How can I change my company name
Written by
James
Updated over a week ago
I can't remember my login details
What to do if you cannot remember your login details
Written by
James
Updated over a week ago
Set up Azure SSO
Written by
James
Updated over a week ago
Delete a question from a question profile
Written by
James
Updated over a week ago
Delete entire question profile
Written by
James
Updated over a week ago
Add a question to a question profile
Written by
James
Updated over a week ago
Add a new question profile
Written by
James
Updated over a week ago
Changing my subscription
Written by
James
Updated over a week ago
What are questions profiles
Written by
James
Updated over a week ago
How to Delete a Team
Written by
James
Updated over a week ago
How to Delete a User
Written by
James
Updated over a week ago
Viewing past invoices
How to view invoices from previous months
Written by
James
Updated over a week ago
User Roles Explained
What each user role means and how do they work.
Written by
James
Updated over a week ago
Edit a team
How to edit your team's name through your Refnow account
Written by
James
Updated over a week ago
Add a new team
How to add a team to your account
Written by
James
Updated over a week ago