Below is a table with how often automatic reminders are being sent to candidates and referees. This is the pattern on how the reminders work and how often they go out.

First Reminder

Second Reminder

Third Reminder

Fourth Reminder

None

None

None

None

3 Hours

3 hours after previous

3 hours after previous

3 hours after previous

6 Hours

6 hours after previous

6 hours after previous

6 hours after previous

12 Hours

12 hours after previous

12 hours after previous

12 hours after previous

1 Day

1 day after previous

1 day after previous

1 day after previous

2 Days

2 days after previous

2 days after previous

2 days after previous

3 Days

3 days after previous

3 days after previous

3 days after previous

You will have the chance to amend the reminder frequency when you create each individual Reference Request. Please note that should you wish to change how often reminders go out as default for your entire organisation, please get in touch with us on [email protected] and we will be able to change this for you.

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