To send a reminder to either a candidate or a referee from your Refnow account, you will just have to follow the steps below:

REMINDERS TO A CANDIDATE:

  1. Once you've logged in your RefNow Account, the first page you will see is your Request Timeline as shown below:

  2. Hover over the Actions button on the PURPLE BOX and click on Send Reminder. You will be asked if you are sure you would like to send a reminder, click on Send.

You will be able to see how many reminders have been sent via email, text and phone if you hover over the Delivery log.

REMINDERS TO A REFEREE:

To send reminders to a referee, simply follow the steps above but instead, you will have to action this by hovering over the WHITE BOX and click on Send Reminders.

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