To send a reminder to either a candidate or a referee from your Refnow account, you will just have to follow the steps below:
REMINDERS TO A CANDIDATE:
Once you've logged in your RefNow Account, the first page you will see is your Request Timeline as shown below:
Hover over the Actions button on the PURPLE BOX and click on Send Reminder. You will be asked if you are sure you would like to send a reminder, click on Send.
You will be able to see how many reminders have been sent via email, text and phone if you hover over the Delivery log.
REMINDERS TO A REFEREE:
To send reminders to a referee, simply follow the steps above but instead, you will have to action this by hovering over the WHITE BOX and click on Send Reminders.